In Enterprise Alert you can create your own custom event providers allowing you to submit event data from backend systems via HTTP GET, HTTP POST or SOAP / .NET Web services. This is a very powerful way to integrate with proprietary tools and infrastructure. The Web Services interface of Enterprise Alert offers a convenient way
The estimated database growth and size for Enterprise Alert very much depends on many factors for example on how many events and alerts are handled on a daily basis as well as on the size of the events. The following example illustrates a typical customer scenario: Let’s assume an average usage of Enterprise Alert along
Enterprise Alert offers various interfaces which allow you to submit events and thereby generate alert notifications. Besides the so called smart connectors for code-less integration with specific products Enterprise Alert also offers generic interfaces for programmatic integration of your backend systems. One very convenient option for integration with just one line is the command line interface (CLI). With the
Enterprise Alert allows you to create interactive, two-way alerting workflows easily and in a graphical user interface. During the design phase and when fine-tuning the alerting workflows you might want to simulate events without the need for actual data coming from the backend systems. So, when designing your alert policies in Enterprise Alert you might
One great feature of Enterprise Alert is the “who is on-call” dashboard. On that page every user of Enterprise Alert can see who the current on-call person is for each team. Wouldn’t it be great to have this “who is on-call” information available in SharePoint or other intranet (or even Internet) sites without the need to
Enterprise Alert can alert users by calling them on their phones either via VoIP or via Skype for Business (formally known as Lync). Phone calls are especially useful for critical alerts because they can wake up people at night or notify workers in noisy environments (including vibration). In order not to miss the alert calls the
You define your alert policies in Enterprise Alert in order to notify users under certain conditions. Now, it might happen that no alert policy triggers. In this case, in Enterprise Alert you can configure an email address for sending out an email notification if no policy has triggered for an incoming event. You can configure
Enterprise Alert can generate alert messages for alerts received from Microsoft System Center Operations Manager (SCOM). In your Alert Policy you can dynamically insert various parameters from the SCOM alert into the message text. If you receive the alert message on your laptop, mobile phone or tablets via email, push notification or SMS it would
IT Alerting has become a premier field of application for operational alerting. There is a growing number of vendors claiming to do IT alerting. But look closer, there are couple of requirements that should sit on top of the list when choosing the right vendor: Multi-modality of notifications is crucial: Voice call with text-to-speech, text,
There is no doubt that smartphones and tablets have become a premier user touch-point to IT, entertainment and information services. It seems logical to transfer this concept to the world of manufacturing and make mobile apps abundant on the plant floor. Maintenance dispatching is an excellent field of application. We at Derdack believe that mobile