Microsoft SCOM (System Center Operations Manager) has limited built-in alert notifications. They are fine for basic tasks but lack critical features required for larger IT departments, for 24/7 IT monitoring and after-business-hours incident response. You can either script a lot to cover some critical issues (there are a few good blog post) or you can choose an
Enterprise Alert supports push notifications for iPhone, Android and Windows Phone. Although the mobile apps offer a very powerful and convenient way to handle your alerts, push notifications as the only communication channel are not 100% reliable when it comes to critical alerting. It might happen that push notifications are not delivered (or not delivered
I recently came across a customer scenario with the following requirement. They wanted that during the day the whole team receives alerts, but that during outside business hours only the person on call receives the alerts. Is this doable with Enterprise Alert? Yes, this is possible. You can achieve this by creating two alert policies.
For using the mobile apps of Enterprise Alert these apps need to access the Enterprise Alert server. Due to security concerns a direct access might not be suitable. One option is to use a Web Application Proxy (WAP), another one is to use a reverse proxy. This article describes how to configure a reverse proxy
This article describes how to migrate Enterprise Alert to another machine with all its configurations, users and parameters. The first part describes the migration of the Enterprise Alert installation and the second part is about the related database migration. You can use both parts combined for a complete migration or separately in case you only
Enterprise Alert supports parallel voice calls for example for group calls or conference bridges. In Enterprise Alert 2016 there is no longer a license restriction on the number of voice lines. That means you can use as many lines for parallel voice calls as allowed by hardware and network. However, there are still the settings
Enterprise Alert using the Unified Communications Managed API of Microsoft for its Skype for Business / Lync module. We recently experienced some misbehavior and crashes here. Therefore, we highly recommend installing the following Microsoft hotfix if you use Enterprise Alert in conjunction with Skype for Business or Lync. Unified Communications Managed API 2.0 Redist (64
Enterprise Alert provides the functionality for users to switch their personal alerts on or off. If the alerts are switched off, the user will no longer receive alert notifications. This functionality might be useful during vacations or when there is a temporary alert flood you would like to pause for a while. As an administrator,
Enterprise Alert 2016 comes with a bunch of great new functionalities, e.g. new mobile apps, plug & play integration with Microsoft Operations Management Suite and HP Operations Manager i, etc. You can find a complete list of new features in the What’s New document at the link below: https://www.yammer.com/derdackusergroup/#/files/45901365 Also, in the following launch video
This is a notification that upcoming software release announcements will only be made in the Derdack User Group on Yammer from now on. If you are a Derdack customer you can request access to the UG here: https://www.yammer.com/derdackusergroup/Release announcements will include new patches as well as other update releases and of course the availability of new