On October 7th we released a new Enterprise Alert version, version 8.5.1. Included in this release are the following enhancements: Enhanced retrieval of HP OMi Events Updated REST API retrieval of event data SMTP Server updates Enhanced Backend Security Enhanced retrieval of HP OMi Events With HPOMi now Microfocus OBM being that widespread in onsite
Whether it be on the administrative side of the house or in a production environment, the digital world is not slowing down. In fact, it is increasing by the second. Data is collected from a thousand different sources and often stored in the same number of places. Automating the collection, analyzing and augmentation of this
Real-time mobile alerting for better shopfloor maintenance Maintenance of machines is an incredibly important task. And it is important to fix a machine before it completely fails. In reactive maintenance scenarios, speed of response is key. Once an issue is detected is important to communicate as reliably and quickly as possible to the right engineer.
A new article in the September issue of LANLine (“Automation creates productivity”) summarizes typical challenges and problems in network monitoring very well and is really worth reading. I would like to briefly discuss some of the issues raised and how our product Enterprise Alert® was developed to solve them. Problem 1: Immediate response Of course,
There is nothing more frustrating for IT Professionals than having to go to multiple places and sometimes into multiple systems to track down an issue. Yes, it is the job, but with Enterprise Alert, we provide a single pane of glass that contains all events, policies, and alert notifications in one place. The next question
On August 13th, 2020 we released a new Enterprise Alert version, version 8.5.0. Included in this release are the following product enhancements: Alternate display Information for On-Call Schedule and Who’s on-call page User Profiles list each Callouts the user is a member of AD Sync over a secure connection Portal Warnings for related to the
Microsoft Azure is everywhere? More and more companies move business critical communication instruments into a cloud based environment. This could be established in a partner datacenter or in a public cloud environment. The main deciding factors between these two options are the trust to the provider and the costs of the solution. Incident and alarm
With our latest release 8.4.4, we included a number of changes to our 2-way smart connectors for the BMC product family to improve running scenarios as well as to ease the way for more integration to benefit from the reliable notifications and remote remediation capabilities Enterprise Alert offers. For those not familiar with our 2-way
Enterprise Alert is the central hub for managing critical alerting, notifications, and remediation needs. It is a database-driven application and most of the time, once set up and configured, it just silently does its job in the background. Where we have customers frequently adapting and maintaining notification profiles, event sources, workflows, or channels in our
How we can support you We’ve already heard from a couple of customers that continuous operation of critical IT is a ‘must’ in our turbulent times. Not only to facilitate remote work and home office for an unprecedented number of workers but also to keep critical IT infrastructure going. Our customers attest that Enterprise Alert